BankMobile
Banking as a Service
Problems I helped solve at BankMobile
Notifications
View Project
Notifications Settings
View Project
Notifications Center
View Exploration
Helping BankMobile improve their BaaS platform
I was hired by BankMobile in April to work on some new features for their Banking as a Service (BaaS) platform, primarily being used by T-Mobile. As one of the senior UX designers on the project, I worked with talented UX team, development teams, business analysts, and T-Mobile to wireframe, flow, test, design, and oversee development of a couple new banking features coming to T-Mobile MONEY.
April 2019 - April 2020
Responsibilities
- Building and maintaining user flows
- Storytelling user flows for greater team and partners
- Designing and maintaining screens and their states
- Journey mapping new features into simple experiences
- Integrating with development teams and business analysts
- User testing to confirm design assumptions
- Managing user stories in kanban cards
Roles
- User Experience Designer
- Information Architect
- User Testing and Feedback
- Design System Planning
- Process Engineer
- Development Team Liaison
High-fidelity Axure protoypes
We used Axure for everything, documenting flows and information architecture, to building high fidelity designs. We certainly pushed Axure to its limits, so I developed a couple tools that helped us with everyday tasks.
I was also involved with helping the team migrate from Axure RP8 to RP9, building a Axure component library for the project, and developing a design system for the BaaS platform.